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Angels Account Manager

Welcome to Angels Account Manager

Convenient, Online Season Ticket Management


Angels Ticket Exchange FAQ »
View 2014 Postseason Terms and Conditions »
View 2015 Season Terms & Conditions »
2015 Season Seat Renewals »

Manage your tickets online and make the most of your season ticket investment.


Chat with a Client Service Representative!



2014 Postseason Terms and Conditions:

Angels Baseball 2014 Season Seat Postseason Terms and Conditions

Season Ticket Terms and Conditions: In addition to Terms and Conditions set forth in the Season Ticket Holder Terms and Conditions (“SSHTC”), the following additional terms and conditions apply for 2014 Postseason Tickets:

Postseason Tickets: Account holder agrees to purchase tickets to all Angels Postseason games played at Angel Stadium of Anaheim. You may purchase all or a fewer number of seats identified on your invoice. However, for every seat selected, you must purchase all Postseason games for that seat. For example, you may not elect to purchase World Series games and decline to purchase Division Series or American League Championship Series games. Seat assignments are final and cannot be changed. Additional games or seats cannot be added to your order.

Postseason Ticket Return Policy: There are no refunds, exchanges or credits for Postseason games that have been played.

Credit for Un-played Games: Should the Angels be eliminated from Postseason play or should any Postseason games not be played, the amount paid, including the $5.00 per ticket fee, for un-played games will be applied to the Season Seat Holder’s account and can be applied to the purchase of 2015 season tickets or refunded. Credit will not be given for handling and processing charges once tickets are issued.

Refunds for Un-played Games: Refund requests must be made in writing either by 1) mail to: Angels 2014 Postseason Refund, P.O. Box 61078, Anaheim, CA 92806 or 2) e-mail to: playoffs2014@angels.com. Refunds will only be issued to the Account Holder of record. Do not return tickets for un-played games. These tickets will not be honored for refund at any location. Requests for refunds should be submitted by December 1, 2014. If you have questions, please contact the Client Service Department at 1-888-796-HALO.

Refunds will be made in the same manner as the original payment with the exception of cash, cash will be refunded by check. Please allow approximately 35 business days after the conclusion of Major League Baseball’s 2014 World Series for processing and mailing of refunds. No interest will be paid on any refunded amounts. Refunds do not apply to handling and processing charges once tickets have been issued. Refunds of the $5.00 per ticket fee will only be issued for games that are not played. All refund requests must contain the account number and contact name of the Account Holder of record. Important: Refunds will be issued only to the Account Holder of record and only to the address on file with the Angels.

Postseason Flex Plan/Methods of Payment: Season seat holders selecting the 3-Part or 5-Part payment plans for their 2015 season seats have the option of taking part in a 3-Part Postseason Flex Pay. The Tiebreakers, Wild Card, and ALDS rounds will be charged on August 28, 2014 (30% of invoice). The ALCS payment will be charged on October 2rd (30%) and the World Series payment will be charged on October 16th (40%). If the Angels are eliminated from post season play by the subsequent payment dates, you will not be charged. Payment for tickets may be made by MasterCard, American Express, Discover or Visa. Credit card payments can be made online at angels.com through MyAngelsAccount. If you have not activated your account online, you may do so by logging onto angels.com and linking to MyAngelsAccount for instructions. If you mail your invoice and payment, mail early to meet the August 28, 2014 deadline. Payments by phone or fax will NOT be accepted. Partial payments or late payments will be returned unprocessed. Once the Ticket Office receives and processes the invoice and payment, changes and/or cancellations will not be allowed.

Payment in Full Due Date/Methods of Payment: Payment in full for Postseason tickets must be received in the Angels Ticket Office on or before August 28, 2014. Payment for tickets may be made by check, MasterCard, American Express, Discover, or Visa. Please print your account number on your check. Credit card payments can be made online at angels.com through MyAngelsAccount. If you have not activated your account online, you may do so by logging onto angels.com and linking to MyAngelsAccount for instructions. If you mail your invoice and payment, mail early to meet the August 28, 2014 deadline. Payments by phone or fax will NOT be accepted. Late payments will be returned unprocessed. Once the Ticket Office receives and processes the invoice and payment, changes and/or cancellations will not be allowed.

Delivery of Tickets: Tickets will be delivered to the address on file with Angels Baseball. The Angels Ticket Office cannot be used for distribution of Postseason tickets. Drop-offs at Will Call will not be accepted. For the security of your tickets, address changes must be in writing, signed by the Account Holder of record and accompanied by a current, valid and readable copy of the ticket holder’s photo identification. Approximate delivery date of the Postseason tickets is September 24, 2014. Signature of recipient is required. If you miss the initial delivery, instructions will be left by the delivery service on how to arrange for redelivery or pick-up at their location.

Lost or Stolen Tickets: Please safeguard your Postseason tickets and handle them as you would handle cash. Risk of loss or theft passes to the Account Holder upon receipt of the tickets. Stolen Postseason tickets will be replaced only when the season Account Holder of record presents an official police report to the Angels Ticket Office. Lost Postseason tickets will not be replaced in any manner including, without limitation, the issuance of replacement tickets and cannot be repurchased under any circumstances.

Transfer of Tickets: Once games to be played have been determined, the ticket resale and/or transfer system, the Angels Ticket Exchange Marketplace or another approved service (henceforth known as the “System” ) online program will be activated for the resale and forwarding of tickets. Any and all use of the System is subject to the terms and conditions associated with accessing said System. Contact your Client Service Representative to confirm activation date. The Angels reserve the right to suspend, modify, and/or cancel the System or issue alternative approved service at any time in their sole discretion. The Angels reserve the right to disengage Account Holder’s access to electronically post for sale and forward tickets or revoke Account Holder’s season tickets if the System Terms & Conditions are violated. There is no limit on the number of games that Ticketholder may post for sale. However, the Angels may, in their sole discretion, not allow certain tickets, or certain amounts of tickets, to be posted.

It is a material breach of the Postseason and Season Ticket Terms and Conditions for an Account Holder to offer, attempt, or complete the sale, trade, forward, or any transfer of Postseason tickets to a third party ticket broker, agency, internet broker and/or auction sites, or individual who purchases, sells in any known or unknown media, and/or otherwise transfers event tickets without the express written consent of the Angels. In the event of a breach by the Account Holder, Angels shall have the right but not obligation to terminate the Account Holder’s account and shall have no obligation to refund or credit any amount to the Account Holder. In event of termination under this paragraph, Account Holder agrees to pay Angels liquidated damages in the amount equal to the balance on the Account Holder’s account at the time of termination.

Warning: Persons who sell or offer tickets for sale on game premises will be removed, may face prosecution, and are subject to account termination.

Advertising and Promotions: Postseason tickets may not be used for contests, sweepstakes or other promotional purposes (including without limitation, as raffle prizes for charities) without the express written consent of the Office of the Commissioner of Baseball.

Presentation of Postseason Games: Since Major League Baseball, not Angels Baseball presents Postseason games, Angels Baseball must abide by and enforce the policies set forth by Major League Baseball.

Wheelchair Seating Policy: Tickets in Row WC are designated as wheelchair and companion locations. Portable chairs will not be provided for tickets designated as wheelchair locations for any game. A fixed seat will be provided for a companion as required by law. If you do not require this accommodation, please do not purchase seats with Row WC indicated on them, as the Angels will not be able to reseat you in a comparable location or refund any difference in price. Tickets in Row SA are designated for guests who are not in a wheelchair but cannot climb or descend stairs because of a disability, and their companions. If you do not require this specific accommodation, please do not purchase seats with Row SA indicated on them, as the Angels will not be able to reseat you in a comparable location or refund any difference in price.

2015 Season Terms & Conditions:

Angels Baseball Season Seat Terms and Conditions Effective 2015 Season

This Season Ticket Agreement (the "Agreement") is entered into between the purchaser of the season tickets ("Account Holder") and Angels Baseball LP ("Angels").

In consideration of the promises and mutual covenants herein and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged by all parties, the parties agree as follows:

  1. Each ticket is a grant of a limited, revocable license by Angels to attend the baseball game listed on applicable ticket. The "Account" is the revocable license granted by this Agreement to the Account Holder to purchase the number of Tickets specified in the 2015 Season Ticket Invoice (the "2015 Invoice") for the number of Los Angeles Angels of Anaheim (the "Team") Pre-Season Exhibition games and Regular Season home games during the seasons specified on the 2015 Invoice. The Account further includes the amounts payable by the Account Holder to Angels as indicated on the 2015 Invoice. The terms of the Account are contained in these terms and on each ticket. "Regular Season Game" shall mean the regularly scheduled baseball games played by the Team at Angel Stadium of Anaheim (the "Stadium"). "Pre-Season Exhibition Game" shall mean the games between the Team and Major League Baseball or other opponent(s) played at the Stadium prior to the start of the Regular Season. Pre-Season Exhibition Games and Regular Season Games are sometimes collectively referred to as a "Game or the "Games".
  2. The Account Holder must be a living adult individual or a legal business entity. The "Bearer" of the Ticket is the person who actually uses the Ticket on the day of a Game.
  3. The Account Holder of record is listed on the Account as the primary contact. Only the Account Holder is allowed to make any changes to the Account. Account Holder is also obligated to promptly notify the Angels in writing of any changes in address, phone number, or Account status. Accounts cannot be transferred from an Account Holder to another individual or entity.
  4. The Account does not entitle the Account Holder to tickets for any Tie-Breaker Game(s), American League Wild Card Game(s), American League Division Series ("ALDS"), American League Championship Series ("ALCS") or World Series (collectively, "Playoff Games") or other events held at the Stadium (collectively the "Non-Season Events"). The Angels may, in their sole discretion, offer tickets to the Account Holder, through the Account, for Non-Season Events, subject to any rules set forth by Major League Baseball or the applicable Non-Season Event promoter.
  5. Absent express, written consent from the Angels, the Account and tickets obtained by the Account Holder shall not be used for advertising, promotion (including contests and sweepstakes), or other trade or commercial purposes.
  6. This Agreement, the Account, and any rights Account Holder may have hereunder shall not be assigned or transferred in any manner, whether voluntarily or by gift, bequest, or operation of law, by the Account Holder to any other person or entity without express written consent from Angels. Tickets provided to Account Holder as part of the Account, and the associated license to attend any of the Games, may not be sold, assigned, hypothecated, or in any manner transferred without the express written consent of Angels. In the event of any purported transfer, offer of transfer, or attempted transfer, Angels have the right, but not the obligation, to terminate this Agreement and the Account by providing written notice to Account Holder and tendering the remaining pro rata portion of the amount paid by Account Holder within a reasonable time after providing such notice.
  7. Parties agree it is a material breach of this Agreement for Account Holder to complete or attempt to sell, trade, forward, or otherwise transfer to a third party ticket broker, agency, or individual who purchases, sells, and/or otherwise transfers Account tickets without the express written consent of Angels.
  8. In the event of a material breach by Account Holder, Angels shall have the right, but not obligation, to terminate the Account as a result of any purported violation of these Terms. In the event that Angels terminate the account under this paragraph, Account Holder agrees to pay the Angels liquidated damages in the amount equal to the balance remaining on the 2015 Invoice for the Account at the time of termination.
  9. The Angels may provide an electronic ticket resale and/or transfer system (the "System"). Any and all use of the System is subject to the terms and conditions associated with the Account and with accessing said System. The Angels reserve the right to suspend, modify, replace and/or cancel the System at any time in their sole discretion. The Angels reserve the right to disengage Account Holder's access to electronically post for sale and forward tickets or revoke Account Holder's Account if the Account and/or System Terms & Conditions are violated.
  10. The Angels reserve the right to limit or restrict the use of the System for electronic forwarding, printing or transfer ("E-Functions) of tickets associated with the Account if, in the Angels sole discretion, such E-Functions options are being used to circumvent this Agreement and/or the terms and conditions governing the Account. The Angels further reserve the right, in its sole discretion, to set the price parameters for ticket licenses that are listed for sale or transfer on the System. Further, in lieu of limiting or restricting the use of the System for E-Functions of ticket licenses, Angels reserves the right to institute a fee for each E-Function used by the Account Holder on the Account ("E-Function Fees").
  11. The Angels do not consent to the resale of parking passes and seats in Diamond Club Table locations by any means.
  12. This Agreement is for a one-season term and will expire at the conclusion of the season in which tickets are purchased. No rights or obligations, including without limitation, renewal are created or conferred on either party beyond the term of this Agreement. Season ticket licenses are issued and may be renewed in the sole discretion of the Angels.
  13. Angels may terminate this agreement at any time upon providing written notification to Account Holder. Within a reasonable time after termination, Angels shall return the pro rata portion of the license fee for the remaining home games in the term to the Account Holder.
  14. Account Holder may only terminate this Agreement and the Account by providing written notice to Angels and relinquishing all season tickets for the Account to the ticket office no less than thirty (30) days prior to the first Pre-Season Exhibition game at the Stadium of the 2015 season. Time is of the essence for any such termination.
  15. The Angels shall reserve the right to set a limit on how many season tickets an Account Holder may purchase.
  16. The Angels are not responsible for lost tickets, stolen tickets, or tickets left at another location. Tickets may be replaced at the sole discretion of the Angels for an additional cost, at a minimum cost of five dollars ($5) per game. Stolen season tickets will be replaced without charge only upon written request made by the Account Holder, accompanied with a police report identifying the theft of the tickets. In the event the Angels replace any ticket, the replacement ticket will be honored over the original ticket in all cases and the original ticket will be null and void.
  17. Account Holder agrees that the purchase of season tickets may, in the sole discretion of the Angels and subject to availability, include the opportunity to purchase preferred parking on terms and in locations determined by the Angels.
  18. Account Holder agrees on behalf of them self and Bearer to voluntarily assume all risks and dangers incident to attending a game of baseball including all personal or property injury or death caused by or related to thrown, batted, dropped, and/or launched balls, bats, promotional items, or other projectiles, whether occurring before, during, or after the game. Account Holder agrees on behalf of them self and each Bearer that the Angels, Major League Baseball, American League, the National League of Professional Baseball Clubs, participating Clubs, and their agents, employees, owners, partners, trustees, and related entities are not responsible for any such injuries.
  19. Account Holder agrees on behalf of them self and each Bearer that they will adhere to the food, beverage, and smoking policies at all times.
  20. The license to attend the game does not include the license to attach, hang, and/or display signs, advertising, banners, or other notices in the Stadium.
  21. By attending the game, each Bearer agrees to be bound by all terms listed on the back of the ticket, incorporated herein by reference.
  22. Account Holder consents on behalf of them self and each Bearer that the Angels or their designated agents may search the person, bags, clothing, and other articles prior to entry into the Stadium. The Angels reserve the right to require removal of all items the Angels deem, in their sole discretion, to be potentially injurious, inflammatory, or in any other way inappropriate.
  23. Some locations with row WC are designated as wheelchair-accessible locations and are reserved for guests who require such an accommodation. Angels will provide full wheelchair accessible seating in spaces or locations designated as such and no permanent fixed chair will be provided for these locations. Further, up to three additional companion seats contiguous to the wheelchair location or companion location may be purchased. Additional companion seats may be movable or fixed chairs. It is the responsibility of the Account Holder to communicate this policy to each Bearer. Should an individual who does not require the use of a wheelchair use the ticket, the Angels may exchange wheelchair accessible game tickets for alternate seat locations determined solely by the Angels, subject to availability.
  24. The Angels offer a limited amount of semi-ambulatory seating, designated in row SA for customers needing special accommodations who do not require the use of a wheelchair. Should an individual who does not require the use of a semi-ambulatory seat be the Bearer, the Angels may exchange semi-ambulatory game tickets for alternate seat locations determined solely by the Angels, subject to availability.
  25. The use of analog or digital audio, video, audiovisual, or image recording equipment is strictly prohibited.
  26. Account Holder agrees on behalf of them self and each Bearer to all the terms of the license contained herein.
  27. By tendering a payment to the Angels, creating the Account, accepting tickets, or redeeming any tickets for admission to any Angels Game, Account Holder expressly agrees to be bound by these terms and conditions.
  28. The Angels have the right to amend or supplement the terms and conditions contained herein by providing written notice to Account Holder.
  29. Information about, and/or revisions or amendments to the Account Terms and this Agreement may be posted on www.angels.com from time to time. It is the responsibility of Account Holder to read and comply with all information. Angels are not responsible for problems, misinformed Bearers, losses or inconveniences experienced because Account Holder did not read information sent regarding the Account or this Agreement or because the information was mailed to a former or incorrect physical or e-mail address.
  30. Any written notices to Account Holder shall be mailed to the address on the Account Holder Account.
  31. Any written notices to Angels shall be mailed to: Angels Baseball Post Office Box 61078 Anaheim, California 92803-6178 Attention: Ticket Office
What you can do with Angels Account Manager:

Why you should use Angels Account Manager:
Convenience:
The online service is "open" 24 hours a day, 7 days a week so you can manage your tickets when it is convenient for you.
Time-Savings:
All transactions are performed electronically, which eliminates the time and effort needed to mail or give your tickets to others.
Secure:
The Angels sanction the service and it's password protected, so you can be certain all transactions are safe.

Getting Started

To access your personal Angels Account Manager account, click on the button below and enter the login and password listed on your invoice.


Manage Your Account Online

Angels Account Manager by Ticketmaster is your one-stop shop for all online account management. Now you can make deposits and payments, renew your season ticket package, all from your own personal online account.

To get even more out of your season ticket investment, you can also forward tickets to friends via email. Your season tickets never have to go unused again.

  • STEP 1 - Click the "Angels Account Manager" button below.
  • STEP 2 - Log in to your Personal Account with the Account ID and temporary password listed on your invoice.
  • STEP 3 - Start managing your tickets: it's that easy!

Make Payments

Angels Account Manager now allows you to make all of your ticket invoice payments online. Simply log in to your personal account and select the "Pay Invoice" option. Here you can view your invoices, make payments and renew your season ticket package for next year. Take advantage of this option and avoid the hassles of making payments in-person, over the phone or by mail.


Forward Your Tickets

Now you can send your tickets to virtually anyone, beginning 24 hours before and up to 2 hours before the game, via Ticket Forwarding. This service allows you to forward tickets to friends, family or clients when you can't attend a game. Simply log in to your personal account and select the tickets you wish to send, enter the recipient's information and select "Forward." It's so easy - you don't even need to have the tickets in hand. Avoid the hassles of overnight and in-person delivery and start enjoying the benefits of this new service.


How It Works

Each of your season tickets carries a unique barcode, ensuring that they are authentic. During the forwarding process, the barcode on your original season ticket is cancelled and a new one issued electronically. The recipient is sent a new ticket via TicketFast® with a unique barcode that can be printed right away.

For more information:

Contact your Client Service Representative at 888-796-4256

OR to chat with a CSR click the chat button below



Client Service Representative  Service Zones
Adriana Ryan  Terrace MVP & All Star, Lower View MVP, View MVP
Alisa Mitry  Diamond Club, Club Level
Shawn Meyer  Field MVP
Spenser Ishii  Field All Star & Box, Terrace Box, View All Star, Upper View, Left and Right Field Pavilions